Order

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The product I want is sold out. I want to be notified once it's back in stock. How can I do that?

Once a product goes out of stock, you will see a button at the product page saying "notify me when available again". Click this button and enter your e-mail address to get notified once the product is back in stock.

Payment

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Which payment methods do you accept?

Accepted Payments:

  • Credit Cards: Visa, Mastercard and Maestro
  • Paypal
  • Klarna Pay Now: Available to customers in Austria, Germany, Netherlands, Spain, and Sweden
  • Eps-Überweisung: Available only to customers in Austria

Shipment & Delivery

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How much is shipping?

Orders in Austria:

  • Free Delivery in Austria from orders above 30€. 5,90€ Delivery expenses for orders
    below 30€.
  • Orders received after Wednesday 12:00 will be shipped the following Monday.
  • All orders will be delivered next day by Österreichische Post.

 

Orders in European countries: Germany, Hungary, Slovakia, Czech Republic, Poland

  • Free Delivery in the territory from orders above 50€. 9,90€ Delivery expenses for orders below 50€.
  • Minimum order value: 15€.
  • Orders received after Tuesday 12:00 will be shipped the following Monday.
  • Orders in Europe will be delivered with UPS in 3 working days.

 

Orders in European countries: Belgium, Denmark, Finland, France, Italy, Netherlands, Lithuania, Luxemburg, Slovenia, Sweden, Spain

  • Free Delivery in the territory from orders above 75€. 9,90€ Delivery expenses for orders below 75€.
  • Minimum order value: 15€.
  • Orders received after Tuesday 12:00 will be shipped the following Monday.
  • Orders in Europe will be delivered with UPS in 3 working days.

Where can I get my tracking number from?

Your tracking number can be found in the shipping confirmation.

Where can I get my invoice from?

You can download your PDF invoice from the order confirmation.

Storage

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How do the products need to be stored?

Since we offer 5 products on the market, please refer to the tab at each product page to find storage information about this product.

Other

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Do you have recipe suggestions?

Of course we do!!
Check out all our recipes here. For more inspiration, visit our Instagram channel where we post new recipe content all the time.